Return Policy

Please understand that we are a small, local business.  We try to continually bring newness into our store daily.  That being said, MERCHANDISE MUST BE RETURNED WITHIN 14 DAYS OF ORIGINAL SHIP DATE. 

ITEMS THAT ARE NOT ELIGIBLE FOR RETURNS INCLUDE: ALL CLEARANCE & SALE MERCHANDISE, SLEEPWEAR & INTIMATES, BODYSUITS, HATS AND JEWELRY.
Returns can be made in store or by mail.
ALL SALE/MARKDOWN ITEMS THAT ARE PURCHASED AFTER DEC 25TH WILL BE FINAL SALE

HOLIDAY RETURN POLICY

All full priced gifts must be returned by 1/20/23 for store credit ONLY. Anything after 1/20/23 will be non-returnable.

Items that are not eligible for return/store credit include clearance merchandise.

ALL SALE/MARKDOWN ITEMS THAT ARE PURCHASED AFTER DEC 25TH WILL BE FINAL SALE

MAILING A RETURN BACK?

Please send your return to the below address:

Half & Half Boutique
1088 Elmwood Avenue
Buffalo, New York 14222

To make your return please include the packing slip and or your confirmation email you received when you placed your order as a proof of purchase. Include only the items that are eligible for a return. 

We are not responsible for return shipping charges that may be incurred. When shipping back to us, we highly recommend you use a traceable shipment method.

ADDITIONAL RETURN DETAILS

- Merchandise must be returned within 14 days of the original shipping date.

- Merchandise must be unwashed, unworn, undamaged and tags still attached.

- Shoes must be unworn and free of any scuffs or marks.

- If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.

- Jewelry and hats are FINAL SALE and NOT eligible for Returns.

- All perfume and body lotions purchased in-store & online are FINAL SALE.

- Dresses purchased in-store are FINAL SALE and NOT eligible for Returns.

- Dresses purchased online can be returned within two weeks from delivery date.

- Bodysuits, Sleepwear & Intimates, and Swimwear are FINAL SALE and NOT eligible for Returns.

- We do not offer exchanges, as our items sell out very quickly. When processing your return we suggest you purchase the item in the other size or style you would like and know the refund from your original purchase will follow.

- Please allow 3 business days for return processing.

- Once your return is processed, please allow 5-7 business days for your refund to appear in your account.

- Free Return Labels are not applicable for In Store Purchases or Phone Orders.

- We do not cover Return Shipping for International purchases, APO Addresses and PO Box Addresses.